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Requirements for Re-qualification and Registration  |  Registration Process  | Civil Rights Policy Client Rights

 Client Verification | Privacy and Confidentiality Policy | Client Responsibility Policy | TEFAP ELIGIBILTY FORMS- Engish, Spanish, Other

contact us:  enfieldfoodshelf@att.net or info@enfieldfoodshelf.org or on Facebook

Who is Eligible?

Any Enfield resident, who meets the requirements and completes the qualification process, is eligible. People with referral slips for first time use only may receive food but must complete the qualification process for further eligibility.

Many are Helped

Each week, the Food Shelf distributes food to an average of 400+ families (over 2000 people - adults and children). In addition to weekly food assistance, the Food Shelf also prepares special items for Easter, Thanksgiving, and Christmas.  Once each month,  Foodshare SNAP Outreach volunteers provide information and assist with the completion of applications for benefits, and various agencies visit periodically to offer advice about diet, health, physical activities, and employment possibilities.  Times and dates are listed on our "Upcoming Events" page.

Requirements for Registration / Re-qualification

ALL households must register and/or re-qualify to be eligible for assistance in 2014. 

This can be done during any food shopping day.

Hours of Operation    
  Mondays - RETAIL PROGRAM PICK-UP Hours will vary.
  Tuesdays   8:00 AM - 2:30 PM
  Wednesdays   8:00 AM - 2:30 PM


Thursdays 10:00 AM - 6:30 PM
  Fridays - RETAIL PROGRAM PICK-UP Hours will vary.
Emergency food orders can be arranged by calling the Food Shelf at (860-741-7321) or Neighborhood Services (860-253-6396). Local town agencies and churches process referrals.


Family - Household Registration / Re-qualification

Wednesdays from 9 AM to 1 PM or Thursdays from 2 PM - 6:30 PM

Registration / Re-qualification Criteria




To receive food assistance, a household must register and meet the following criteria:

All households are required to re-qualify for services.  A  household includes all members living under the same roof and at the same address.  A proxy must appear with the recipient and provide proof of identification.

Children under 3 will be considered "babies" and not be included in the family count.

Every individual living in the same apartment / house is considered a member of that household. Each household representative must provide:

  • proof of identification (driver's license, passport, State ID card, government card) for ALL adults 18 and older and proxy (if applicable); SNAP card acceptable
  • proof of Enfield residency for ALL adults 18 and older
  • proof of income for ALL adults 18 and older (wages; Social Security benefits;  Social Security disability benefits; Workmen’s Compensation; Unemployment Compensation; Alimony; Child Support; Pension income)
  • Birth certificate or tudent ID card for all children under 18

No household will be re-qualified or registered until ALL documentation is presented.  A  family will receive a one-time assistance.  Families receiving a one-time assistance WILL NOT receive assistance until the re-qualification or registration process is completed.


Registration / Re-qualification Criteria




DOCUMENTED PROOF of the gross annual income for ALL adult members in a household must be provided for :

  • wages; Social Security benefits;
  • DSS benefits; 
  • Social Security disability benefits;
  • Workmen’s Compensation;
  • Self-Employment;
  • Unemployment Compensation;
  • Alimony; Child Support; and Pension income.

The gross annual income for a household is the total of the adult income(s).  If the total income is $0, proof must be provided and a "Zero Income Affidavit" must be completed.



The gross annual income for all members of the family / household must be at or below the TEFEAP eligibility income guidelines.


Households may apply for services on Wednesdays from 9 AM to 1 PM or Thursdays from 2 PM to 6:30 PM. 


Families - Households are reminded to have all necessary documentation. Households WILL NOT BE ELIGIBLE for services until they complete the registration / re-qualification application.


Call us (860-741-7321) if you have questions or need assistance

The Registration Process

A  volunteer will assist you with the completion of the registration forms. To receive food assistance,all members of the household must be Enfield residents and must present the following documentation during the registration process:

  • Proof of identity for all adult members of the household (driver's license, legal photo ID, SNAP card)
  • Proof of residency in Enfield, CT (rent/mortgage receipt, utility bill)
  • Proof of all wages and income for ALL adults (excluding high school/college students) as follows:
    • Wages earned
    • Social Security benefits
    • Social Security Disability benefits
    • Workmen's Compensation
    • Unemployment compensation
    • Alimony
    • Child support
    • Pension income

Register New Clients

MaryEllen prepares to register new clients.

After all of the information is processed, your "Total Gross Annual Income" will be determined. This figure will be matched to the appropriate income level for your household size as defined in the most recent Federal Poverty Level. If you are eligible for food assistance, a volunteer will orient and guide you through the procedures for receiving food. Households may register during the food distribution hours on Wednesdays from 9AM - 1 PM and Thursdays from 2 PM - 6:30 PM.  Food assistance WILL NOT be provided until all registration material is presented and validated.


Civil Rights Policy

United States Department of Agriculture

“In accordance with Federal Law and U.S. Department of Agriculture policy, the Enfield Food Shelf, Inc. is prohibited from discriminating on the basis of race, color, national origin, sex, age, or disability.”


To file a complaint of discrimination, write to:


USDA, Assistant Secretary for Civil Rights

Office of the Assistant Secretary for Civil Rights

1400 Independence Avenue, S.W. Stop 9410

Washington, DC 20250-9410


Or call toll-free:


(866) 632-9992 (English) or (800) 877-8339 (TDD) 

(866) 377-8642 (English Federal-relay) 

(800) 845-6136 (Spanish Federal-relay).



Departamento de Agricultura de Estados Unidos


“De conformidad con la política de la Ley Federal y el Departamento de Agricultura de Estados Unidos, el Enfield Food Shelf, Inc. prohibe discriminar sobre la base de raza, color, origen nacional, sexo, edad o discapacidad."


A presentar una denuncia por discriminación, escriba a:

El USDA, Secretario Adjunto de Derechos Civiles

Oficina del Subsecretario de Derechos Civiles

1400 Independence Avenue, S. W. Stop 9410

Washington, DC 20250-9410


A presentar una denuncia por discriminación, llame a la línea gratuita:


(866) 632-9992 (Inglés) o (800) 877-8339 (llamada (TDD)

(866) 377-8642 (Inglés Federal-relay)

(800) 845-6136 (Federal Español-relay)


"Client Rights" Policy (adopted 3/10/2009)


The Board of Directors, the Executive Director, and the volunteers of the Enfield Food Shelf, Inc. will respect the rights of the clients as follows:

  • Client relationships will not be exploited for personal advantage
  • Clients will not experience any form of discrimination on the basis of race, color, gender, sexual orientation, age, religion, political belief, handicap (mental or physical), or social stature.
  • Clients will not experience any action that violates or denies their civil or legal rights.
  • Clients will not have their dignity or personal integrity diminished.
  • Client privacy and personal information will be respected and held in confidence.
  • Client names and personal information will not be released without the written permission of the client.

Client Rights (adapted from MACC- Manchester Area Conference of Churches Charities, CT)



Applicant Verification:


I, ________________________________________, attest that the information on my registration form is correct.  I agree to abide by the policies of the Enfield Food Shelf, Inc., and I will use the food(s) only to supplement the nutritional needs of my family/household.


Signature: __________________________________________________ date: ________________________


Privacy of Information and Confidentiality” Policy


The Board of Directors of the Enfield Food Shelf, Inc. and its personnel, as providers of certain services, would like to inform its clients of its policy regarding the privacy and confidentiality of client information.  The Board of Directors understands your concerns as a client for privacy and the need to ensure the privacy and confidentiality of your personal information.  Your privacy is important to us, and maintaining your trust and confidence is a high priority.  The purpose of this notification is to explain our “Privacy of Information and Confidentiality” policy with regard to personal information and how we keep that information secure.




We collect nonpublic personal information that is provided by you or is obtained by us with your authorization and consent.




We do not disclose nonpublic personal information about current or former clients obtained in the course of providing services to these clients, except as expressly or impliedly authorized by those clients to enable us to effectuate the purpose of our providing services or as required by law.




We retain records relating to services that we provide, so that we are better able to assist you with your needs and to comply with guidelines or requirements of the law.  In order to secure your nonpublic personal information, we maintain safeguards.


Adopted on 1/7/2008


“Client Responsibility” Policy


The Board of Directors of the Enfield Food Shelf, Inc. believes that the safety of its personnel and clients is our highest concern.  Abuse of any type, directed to anyone, will result in immediate disqualification from our program; and, if appropriate, a call for assistance from the Enfield Police Department will be made.

We appreciate your understanding and seek your cooperation.  Help us as we help you.


The Board of Directors

Enfield Food Shelf, Inc.


Adopted 1/7/2008


I have read the “Privacy of Information and Confidentiality” and the “Client Responsibility” policies.



Signature: __________________________________________________ date: ________________________


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